Blackwatch Studios / November 5, 2026
YOUR PRIVACY.
Blackwatch Studios is part of Blackwatch Investigations LLC. This page explains how we handle information through this studio website and our AI receptionist service.
Visiting this website
This website does not include advertising trackers or a mailing-list signup. Our hosting and network providers may process technical information such as your IP address, browser information, and request logs to deliver the site, keep it secure, and diagnose errors. The hosting platform may use cookies needed for access or security.
Contacting the studio
Our contact forms ask for your name, email address, enquiry topic, and message. You can also choose to share your phone number, company and package interest. We use these details to respond to your enquiry and manage any resulting business relationship. Your message is processed by our website and email providers and sent to the appropriate BlackWatch contact inbox. Our AI receptionist and business software inquiries can also be submitted from the BlackWatch Compliance website through this same contact service.
Our email links open your email application. If you email us directly, we receive the information you choose to send. Submitting an enquiry does not automatically subscribe you to marketing messages. Please avoid sending sensitive information in an initial enquiry.
AI receptionist setup and calls
Receptionist setup uses the company information and materials you provide, approved answers, assistant preferences, phone and transfer settings, and authorized notification contacts. We use this information to configure and operate the receptionist, manage the service and help your team follow up on calls. Supabase supports our private company setup and service records.
Handling a call can process the caller’s speech, conversation text, available contact details and the information they choose to share. Twilio supports call connections and speech handling, and OpenAI processes conversation information to produce assistant responses and concise call summaries. Call records and summaries can contain personal information about callers. Authorized BlackWatch staff and the company recipients selected for the service may receive the information needed to administer the account or follow up on calls.
Companies using the receptionist are responsible for providing appropriate caller notices and obtaining consent where required for their use of call handling, transcription, recording or notifications. Selecting a notification recipient does not authorize unrelated marketing. Please give the assistant only information that is appropriate for the service and keep your authorized recipients current.
Subscription billing
Payment details are entered through the checkout or billing pages of the payment provider identified for your purchase, such as Squarespace Payments or Stripe. Those providers process payment information under their own terms and privacy notices. We use billing contacts, relevant customer, subscription and payment reference identifiers, transaction amounts and payment status to administer subscriptions, invoices, service access and billing questions.
The AI receptionist service terms explain monthly billing, package changes, cancellation and refunds. Investigative services are separate from the receptionist subscription.
Service providers and retention
Our hosting, network, and email providers process information needed to operate their services, including delivering messages and preventing spam or abuse. We retain correspondence for as long as reasonably needed to respond, maintain business records, or meet applicable legal obligations.
Your questions
To ask about information you have shared with us, or request correction or deletion where applicable, email contact@blackwatchstudio.com.
Changes
We may update this page as the studio website evolves. The date above identifies the latest update.